Key Contacts for California Employers
Small Business Groups – Sales or Support Services
For more information about the products and services we offer to our small employer groups, or for general account services, please contact our Small Business Group Services hotline: 1-800-447-8812.
Small Business Groups – Covered California Exchange Products
Large Groups – Quoting and Sales
For more information about the standard products and services we offer large employer groups, or for general account services, please contact your Health Net sales representative.
Account Services Group
We provide support for brokers, employers, general agents, and third-party administrators to assist with:
- Benefits inquiries and clarification.
- Product and plan overview.
- Claims inquiries, including claims submissions for reprocessing.
- Verifying eligibility.
- Password resets for brokers or employers.
- Ordering single-copy collateral.
Additional Contact Centers
After hours? You can still email us your questions, and we'll make every attempt to address your concerns within 24 hours.